FRAUD PREVENTION RESOURCE CENTRE

Dear Valued Customers,

Apple Vacations Sdn Bhd [Reg No. 199101010365 (220677-X) (KPK/LN No. 2253)] has been made aware of various illegal imitations of our website, social media, tour packages, advertisement posts, and promotional materials. Apple Vacations Sdn Bhd strictly condemns and absolutely does not condone such fraudulent actions. We have been taking necessary precautionary steps to combat these fraud cases but we would like to urge the public to stay vigilant and be extra cautious when making enquiries or transaction online.

Kindly refer to our official and correct company information as below :

  • 1

    Apple Vacations Sdn Bhd’s official website and social media accounts as below:

    Website: https://applevacations.my
    Facebook: https://facebook.com/applevacationsmy
    Instagram: https://instagram.com/applevacationsmy
    Youtube: https://www.youtube.com/c/applevacationsmy
    Telegram: https://t.me/applevacationsmy


    Please ensure that you communicate with us via legitimate and official channels. Our sales consultants will never use their personal email address to correspond with you, nor ask you to transfer payment to a personal account. All email addresses should have an official domain - xxx@applevacations.my.

  • 2

    Apple Vacations Sdn Bhd HQ is located in Jalan Sultan Ismail, and only has one other branch in One Utama Shopping Centre. We do not have any other branches / franchises besides those listed above.

  • 3

    Apple Vacations Sdn Bhd has strategic working partners around Malaysia, and they are carefully selected, reputable and legally registered travel agents.

    Always verify the travel agent partners’ authenticity before purchase or make payment.

  • 4

    Apple Vacations Sdn Bhd only has ONE official bank account. Details as below:

  • 5

    For transactions via our Email Payment Link (EPL), customers should only receive the official email from system@applevacations.my. Please ensure that all information is correct, such as package name, booking no, invoice no, tour code.

    Only make click onto the link if it is a transaction that you are aware of. Once redirected to the official ipay88 page, please ensure that summary of transaction is correct and payment is to be made to Apple Vacations Sdn Bhd and not to a private account.

  • 6

    For all official communication with Apple Vacations Sdn Bhd, use the following Whatsapp number:

Please contact us immediately if you are ever in doubt when making a payment. (General line : 03-2705 8299, 1 Utama branch : 03-2705 8209)
Report fraud, scams and bad business practice if you have ever encountered it, your input could help Apple Vacations to stop the scammers.



Beware of imitation scams and stay vigilant!