“Malaysia has lots to offer. People can explore the hidden gems of the country. We now also have community-based tourism with new places offering a fresh and exciting experience.“I’m sure Malaysians can spare some time to explore and get to know more about the country’s history and culture, ” MATTA president Datuk Tan Kok Liang (pic)said in an interview.
With more people travelling, he said it would benefit and kick-start the economy again.
He hoped that numerous campaigns by tourism stakeholders, as well as industry players, would help domestic tourism to bounce back.
With the new norm, Tan said business models need to be open such as having a flexible cancellation policy and allowing easy changes to cut-off dates, adding that more attractive packages could also be offered to entice customers to return.
“During the boom time, there was a high occupancy rate, so hotels were a bit rigid but now, let’s work together for a win-win situation for travel agents, hoteliers and consumers to begin to travel again, ” he said.
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